Shipping policy
Shipping Policy
Last Updated: June 2026
At HINDRAMART, we are committed to delivering your orders safely and as quickly as possible across India.
Shipping Locations
We currently ship to all serviceable locations across India. Unfortunately, we do not offer international shipping at this time.
Order Processing
Orders are processed within 1–2 business days after successful payment.
Orders placed on Sundays or public holidays will be processed on the next business day.
During festivals, sales, or high-demand periods, processing may take slightly longer.
Estimated Delivery Time
Delivery times vary depending on your location.
Metro Cities: 2–5 business days
Tier 2 & Tier 3 Cities: 3–7 business days
Remote Areas: 5–10 business days
Please note that these are estimated delivery times and may vary due to courier operations, weather conditions, or other unforeseen circumstances.
Shipping Charges
Free Shipping on eligible orders (as displayed during checkout).
Standard shipping charges, if applicable, will be shown before payment.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS with a tracking number. You can use this tracking number to monitor your shipment.
Delivery Attempts
Our courier partners will make multiple delivery attempts. If the order cannot be delivered due to an incorrect address, unavailable recipient, or other customer-related reasons, the order may be returned to us.
Incorrect Address
Please ensure that your shipping address and contact number are accurate before placing an order. HINDRAMART is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
Damaged or Missing Items
If your order arrives damaged, defective, or with missing items, please contact us within 48 hours of delivery with:
Your Order ID
Photos of the package and product
A brief description of the issue
Our support team will review your request and provide a suitable resolution.
Delayed Deliveries
While we strive to deliver on time, delays may occasionally occur due to weather conditions, natural disasters, strikes, public holidays, or courier service disruptions. We appreciate your patience in such situations.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support.
Email: support@hindramart.com
Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM IST
